Comcast is Satan

So I start a blog about too much television and the first night I get home to watch TV and my cable goes out! Yep, and I get the lucky pleasure to talk to the cable company, which for me in San Francisco is Comcast. Isn't it funny how everytime you call the cable company about the cable being out, they first ask whether the wire connected to your tv is loose? If you have such advanced technology, wouldn't you be able to tell whether you're delivering a signal or not? Why is it always the customer's fault?

I get so frustrated just dealing with the cable company. And they have a stupid rule where if you're the only one with no cable, then it might be an isolated case and they'll have to wait until the next day to send someone out. But if it's an "outtage" for the neighborhood, then they can send someone out to fix it. So I waited and prayed that everyone else around me were suffering as I missed the second installment of American Idol.

And don't you hate it when they do come to look at the cable, that they warn you that they'll charge you for the visit if it turns out to be your fault. Again, where's the service? They just never attempt to make sure you feel satisfied that they're trying to fix the problem. Instead, they put all the burden on you, both in blame and financially. I hate cable. But they know they've got me. Bastards!